Cabin crew performance management-SFS

Maturski, Seminarski , Maturalni i diplomski radovi iz ekonomije: menadzment, marketing, finansija, elektronskog poslovanja, internet tehnologija, biznis planovi, makroekonomija, mikroekonomija, preduzetnistvo, upravljanje ljudskim resursima, carine i porezi.


1 Established deadlines with suppliers (caterers, ground handling agents etc.).
3 Revised priorities in order to meet changing requirements.
2 Improvised effective solutions when faced with difficult situations.
Effective
4 Distributed work equitably and according to the abilities of the team.
5 Followed up with suppliers to ensure the service standards were met.
6 Reviewed progress to ensure that the allocated task was completed in time.
7 Used available resources to meet the needs of the customer
Developing
8 Adopted a totally ‘hands off’ approach after allocating work.
9 Did not carry out thorough quality and quantity checks of food and beverage.
10 Did not ensure serviceability and availability of equipment.
12 Did not take the ability of the team into account when distributing work.
11 Concentrated on task completion rather than customer needs.
13 Overworked willing crew.
14 Did not record cabin defects.